Privacy and Return Policies

Privacy Policy

The following states FleetFilter’s policy regarding the privacy rights of visitors to this website; we respect your right to privacy and your desire for a secure online shopping experience. Our postal address is:

FleetFilter.com
Brenham Auto Ltd
1102 South Austin
Brenham, Texas 77833
1-866-WIX-FILT
1-866-949-3458

Information we collect and how it's used

Aggregate Information
We collect aggregate information on visits made to our pages. This information helps us improve the content of our site.

Other Information We Collect
When you purchase a product on fleetfilter.com, we ask you for the following information: name, address, phone number, e-mail address, and credit card. This information is used to process your order and if necessary, to contact you for help when we are processing an order. All information we collect is stored in a secure database. Fleetfilter.com also collects e-mail addresses voluntarily to inform our customers that we received the order.

About Children (Under 18)
For their protection, we ask that children do not submit information to us without the consent of a parent or guardian.

Secure Shopping
We use Verisign as our SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate services available. Your credit card information is encrypted while traveling the Internet.

Disclosure of Information Policy
We never make your e-mail address available to any other company or organization. If you have supplied us with your postal address, we do not share your name and address with any companies.

Need to make a change?
If you would like to change any of your transactional information in our database please feel free to contact us. You'll find our phone number and address at the top of this page.

Product Return Policy

If you are not completely satisfied, return the new and unused item in the original box prepaid within 60 days, with a copy of the invoice, for a refund / exchange. When making a return, please remember a few rules of thumb so your return can be processed as quickly as possible.

1) Contact us prior to returning. NO returns will be accepted without a copy of the original invoice.
2) Send the package pre-paid (FedEx, UPS or US Postal Service INSURED) to:

FleetFilter.com website sales
Brenham Auto Ltd
1102 South Austin
Brenham, Texas 77833

3) No COD or freight-collect shipments will be accepted. Credit will be issued for merchandise only - no refunds on handling/shipping charges.